I've downloaded the 2024 Pro Series and it worked fine until Dec 22,2024. Now after I sign in it opens, but the menu bar goes grey and nothing can be accessed. My clients are all listed but I cannot open them. I have done all updates and used tool Hub/repair. Any suggestions?
Have you tried repair updates from the windows menu. Try refresh updates from top menu. Try rebooting computer. If no luck uninstall program from windows settings, then reinstall
I already did all the things you have suggested
If youve done everything Terry suggested, sadly, it sounds like you'll need to call support.
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.