balbal
Level 3

Since Tech Support was closed Saturday and Sunday I wiped my hard drive and reinstalled Windows 11.  I downloaded Pro Series 2024 on Saturday 12-28-2024 and no other programs.  It worked fine.  I shut down at the end of the day.  On Sunday 12-29-2024 I started my PC opened Pro Series 2024, it loaded, and then the menu bar went grey and no matter where I clicked nothing.  I can see all the clients I transferred over from 2023, but cannot click on them to open.  The only way to shut the program down is touse task manager.

I will be calling Tech Support again (3rd time) today. The amount that Intuit charges for Pro Series Tech Support should be able to resolve this issue.

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