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I am unable to efile my 2017 returns, its giving me Fast Path Required message and telling me to renew my 2018 which i already have. How can i fix this?

nazaryanarpi
Level 1

i am unable to efile my 2017 returns, its giving me Fast Path Required message and telling me to renew my 2018 which i already have. How can i fix this? the pop up is telling me to verify my proseries software renewal and leads me to my account but i can't figure out what i need to verify. Please help

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Just-Lisa-Now-
Level 15
Level 15

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2 Comments 2
taxiowa
Level 9
Level 9
I think you have to re-license 2017 to show 2018 fast path applied.  Worth a try.  It is somewhere on top header.  Your mission is to find it.  Good Luck.
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Just-Lisa-Now-
Level 15
Level 15

Top menu bar  Tools > License Products


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪