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Is this upon opening the program, opening a form?
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When I attempt to e-file clients tax returns
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And rebooting your computer didn't help?
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Rebooting did not help
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Try clicking on your computer start menu. Go to ProSeries and then click on repair updates. See if that does anything for you.
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That did not help
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I guess you aren't the first person to have the problem:
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I still have not gotten a solution. Even after speaking with Intuit IT support.
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Did you try running as administrator as mentioned in the link?
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I have already tried that solution. It did not work.
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Sorry, I don't have any solutions for you. I hate to say it, but you might want to give support another call. Not all support people are created equal so you might have better luck the second time around.
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@IntuitZacharyG - any guidance on this?
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A few customers had this issue a year ago. I do not think Intuit is interested in fixing this issue. I think they want everyone to move to the cloud solution. I do think it is time to look at other tax software after twenty plus years.
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I am having the same issues. Is your Proseries on VPN?
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It is not on a network drive.
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How do I get this resolve?