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See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
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- Has anyone gotten the following error: This file is currently locked by Uninstallinfo We can't figure out how to fix it. Renaming the file doesn't work.
Has anyone gotten the following error: This file is currently locked by Uninstallinfo We can't figure out how to fix it. Renaming the file doesn't work.
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nicole-vita-gre
Level 1
04-12-2022
09:03 PM
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Intuit_hieu
Employee
04-13-2022
09:59 AM
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@nicole-vita-gree had you tried to reboot the machine?
nicole-vita-gre
Level 1
04-13-2022
08:01 PM
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Hi! Thank you for your reply.
We tried rebooting twice. We made sure everyone was logged out of the system and it didn't work. It took three hours on the help desk today to get this unlocked. It was a lot of behind the scenes with Intuit going back and forth with Right Networks. Nothing we did just a gliche with the system. Really bad timing, any delay in work this close to the deadline is not a good thing!
