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Electronic Filing

skori
Level 2

I am getting an error message telling me that the selected return was not successfully converted for electronic filing.  Open return, correct any errors for final review and reconvert.

I have no new updates and no errors in my final review.   

Any suggestions?

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1 Solution

Accepted Solutions
skori
Level 2

I found the answer with no help from Proseries.

If you go into Tools / Options and Firm Preparer Info and check the box PTIN verified correct.   That should correct the problem.  Hope this helps

View solution in original post

6 Comments 6
TerryM
Level 1

Sounds like my issue

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andrew3
Level 2

Same with me... Glad I'm not the only one.

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skori
Level 2

I found the answer with no help from Proseries.

If you go into Tools / Options and Firm Preparer Info and check the box PTIN verified correct.   That should correct the problem.  Hope this helps

TerryM
Level 1

I did that thanks

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cradavid1989
Level 2

Thank you for posting this.  I was having the same error.  Did this and problem solved!

ag9
Level 2

THANK YOU so much for posting this solution! I have been using this product over 25 years and never had this error before! Your solution worked perfectly!

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