Downloading Pro Series Professional

[deke127]

I have a link from Intuit to download my 2019 ProSeries Professional software but I keep getting an error.  I have called the ProSeries support office several times and get a recording that the office is closed.  But I have a ProSeries message that says the support office is now open (as of today, 01/25/2020 as of 6:00 AM PST but... the office is not open?    

[Just-Lisa-Now-]

You didnt include the error message so its hard to be of much help.

Make sure your system meets the new system requirements for 2019 

https://proconnect.intuit.com/community/help-articles/help/system-requirements-for-2019-proseries-an...

https://www.intuit.com/sign-in/  << youre logging in here and downloading?

[Accountant-Man]

I was installing on a new PC this morning, and when I used 2018's "download next year's product" it was interrupted by an "error downloading" message. "Try later." Not working after several attempts.

So I went to myproseries.com and found the 2019 download, downloaded and it worked.