2024 e-file

[Steve217]

I am trying to e-file a personal income tax return for 2024.  Upon review, there are NO errors.  But when I try to e-file the return it says the return is rejected and gives no reason for.

[IRonMaN]

I have never had a return rejected without a reason.  Look a little closer, there has to be some type of reason.

[IRonMaN]

Just for clarification, is it rejected by the IRS or is it bounced as soon as you transmit because ProSeries believes your version of the software is not the most current version?

[Just-Lisa-Now-]

I saw another one of these in the Facebook PS group, maybe it was you?  They showed the whole rejection message and it just empty, very weird.

I think you need to contact Intuit or EServices and see if they can see more info on their end.

[ljr]

irs reject or proseries reject?

[Steve217]

Pro Series

[IntuitKatie]

@Steve217  Thank you for being part of this Community and for posting your questions and concerns. We truly appreciate you being here. If you haven’t already, please reach out to ProSeries Support for assistance, as they can best help with your specific situation. Thank you again for being part of the Community.