We have a client asking for a receipt for his tax payment. None of our reps have ever had a client ask for this before and have no idea if it is possible. I hav... read more
I'm new to ProConnect Tax and exploring using it this year. Is it possible to open a print preview in a separate tab while preparing a return, so I can see how ... read more
I've been waiting since 4 PM CST and its 10:30 PM and still have not received a response from the Agency. Should I print it and take to Post Office? Or do I jus... read more
According to this, an eSignature request for an MFJ 1040 with a deceased taxpayer should be sent only to the suriving spouse; however, it seems in this case the... read more
Hi Everyone,Can you help me with this efile rejection below:Error Message:Every attached file (i.e. binary attachment) must be referenced by the XML document th... read more
I have input the correct information from the parent's return. The child only has $2,784 of investment income ($184 taxable after the $2600 deduction) However l... read more
I've tried asking questions all morning. All of my messages say "Sent," but I haven't gotten any kind of response from the "Assistant," virtual or human.
I have a client with a Form 1065 Schedule K-1, Line 20, Code AJ shows:Aggregate Business Activity Gross Income: $180Aggregate Business Activity Total Deductions... read more
I have an unknown amount showing in the medical expenses section of the Sch A. I have removed all entries related to medical expenses and deleted all K-1 import... read more
Please help me to locate the form to reflect taxes paid for state income taxes by a pass through entity for shareholders. Also is it "entity level taxes"?
I am filling out a clients tax return and they qualify for the homestead credit. When I filled in the information under state and local / Other Credits / WI Cre... read more
In ProSeries, there was this sweet screen which showed the depreciation schedule for the life of the asset, in this case, a rental home.It showed the depreciati... read more
