Hello all, any ideas what to do with tax software problems as to whom to reach. I have been on the phone for over 9 hours with 4 different people over 1 and1/2 weeks and finally had the problem escalated but those people were to call me before now & not.

[Just-Lisa-Now-]

Have you posted your issue in here?   Unless its account related, you will probably find better help here.

[George4Tacks]

Post here. You will probably get it solved. If you have not yet tried the Tool Hub, it solves many program issues  https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...

We can not see your computer, like support could but I have 40 years experience with Lacerte and there are other volunteers here with similar experience. 

The group of volunteers here can get a bit snarky at times, but we are good.