How to open Lacerte tax software for 2022 to transfer files to 2023

[olgacpa]

I am trying to open 2022 lacerte and keep getting an error message "Unable to validate your online credentials. I used the credentials  for 2023 and it worked. not sure why it wont for 2022.

[pamdory · Accepted solution]

There were a bunch of in-program alerts and emails in late 2023 telling us to be sure to update and log on to tax years 2016-2022 before year-end in order to maintain the ability to log on because of some security changes that were being made.  Here's a link:  https://accountants.intuit.com/community/lacerte-tax-news-updates/discussion/action-required-securit...

If you did those and you're still not able to log on to 2022 try running the Lacerte Tool Hub.