EasyACCT Release 2025.2.04 is Live

[vscpanm]

Hello Kathi. Can you tell us what the update for this morning is supposed to fix? we are all a bit leery of installing anything else.  Thank you.

[anonymous2026]

I can file 940 and 941 with the update this morning. 

[anonymous2026]

I only see the confirmation for 941, I have not received the confirmation for 940 yet, but at least it let me efile 940. 

[suetax]

It let me print the Cumulative General Ledger on another client, but the sales accounts don't print. It gives an error message, saying the account is not in the chart of accounts, which it is because it prints out fine on the General Ledger for the month. So, I think it's a Cumulative General Ledger problem.

Payroll - when we print the payroll journal after a payroll has been prepared, used to you could enter the start check number and it would print anything from that check number on. Now if you just enter the start check # it prints the whole month. To get around that, we have been entering the start check # and the end check #. It's not as much of a big deal as some of the other issues, but it's an inconvenience.

[TaxGuyBill]

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@vscpanm@vscpanm wrote:
Hello Kathi. Can you tell us what the update for this morning is supposed to ...

@vscpanm

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 Apparently the new update was so screwed-up that they had to remove it before too many people installed it.  Moderator Kathi said:

"**** We have found an issue with release 2025.2.05.583 and it has been pulled temporarily. We will update this post once it is live. *****"

https://accountants.intuit.com/community/easyacct-discussions/discussion/easyacct-release-2025-2-05-...

PS.  This forum is even screwing things up as I am trying to post this.

[awh]

Good afternoon.  It would be really great to have data populate on the Earnings Report and wage and tax data to populate on the summary page of the Payroll Journal.  Somehow, we lost that with the last update.  Any idea if there is a fix in progress for that?

[nickdrake]

If what is happening is related to some things we've experienced like that previously, you can post a g/l & payroll journal again & it should fix it...only this time instead of posting your p/r journal by check number, post it by employee id. Once you go back & post your journal by employee Id & g/l, it should take care of the problem on the earnings report as well. Try that & let us know if it doesn't work. 

[awh]

Worked perfectly!  Thanks!

[nickdrake]

Awesome...that's great to hear! Glad I could be of some assistance!

[The1CPA]

I did as you suggested and it worked.  Thank you!!

[Kathi_at_Intuit]

Hello!

We know you all have had a lot of feedback about the EasyACCT program this year.

In this year’s EasyACCT program, Intuit invested in technology upgrades, ensuring that it continues to conform to our development standards. This type of change is intended to support improved functionality over time and help ensure EasyACCT can continue to be maintained and enhanced in the future. We are aware that as a result of these changes, customers may have experienced issues with the product this year. We apologize for the challenges this may have caused during a busy time of year.

Our EasyACCT teams have been reviewing issues as they are identified, and working through them as quickly as possible. At the same time, we are reviewing our internal processes to help improve overall product stability going forward.

We also want to acknowledge the feedback shared by this community. What you’ve reported helps inform our review and is taken into consideration as we work to improve the product. We appreciate you taking the time to share your experience and raise concerns. Please continue to share your feedback in this forum.

Thank you for being part of the EasyAcct community.

[cin15]

Intuit has eliminated the ability to report a problem via email through the program.  I tried that early on in this disaster and both times received an email back stating the following:

"Thank you for contacting the EasyACCT Support Email. To ensure you receive the most immediate and personalized assistance possible, we are focusing our in-product support efforts on our dedicated phone support channel. We have transitioned away from using email for support inquiries. For all questions and assistance, we encourage you to please call EasyACCT Support directly at 1-866-220-0488 . You can find the most up-to-date contact information, including our direct phone number, here: How to contact EasyACCT for help   For quick answers, tips, and peer advice, you can always visit the community:  EasyACCT Community and Support Articles Site  We believe this shift will help us deliver faster, higher-quality support in real-time. We sincerely apologize for any inconvenience this transition may cause. Thank you for being a valued EasyACCT customer.

The issue with eliminating the email option is that I either have to call and possibly wait on hold for an hour or longer OR try to post something here that SOMEONE at Intuit will HOPEFULLY see and MAYBE pass on to the development team.  This is NOT personalized service nor is it immediate.  Intuit has a FEW people that answer the phone that can help.  Most are completely clueless.  A community is great to answer software questions, but isn't that Intuit's job not other customers of Intuit?  Maybe I should try to have my clients email other clients to get tax and accounting answers?!?!?!?  That would save me hours and hours during tax season.  What a concept!!

[rbolton1130]

"In this year’s EasyACCT program, Intuit invested in technology upgrades"

Ha! So far it has been a bad investment and we're paying the price!!