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Thank you for your response - I tried this and still do not see it unfortunately 😞
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I am having the same issue and it happened after attempting to efile. Frustrating to say the least.
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We are having a problem in our office with one client file - as I efiled it, the federal was approved and the state (CA) came up with errors. I handed it off to...
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I restarted the computer and went to tools, license products and then it came up as it should. Maybe it just needed a minute! Thanks!
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My program is not allowing me to retrieve the product license files so basically I am able to login but unable to do anything as it shows that I am "unlicensed"...
