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Thank you for the response. I did all of that but I didn't close out and come back in. I will do that and see what happens. Right now it's only letting me e-fil...
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I know it couldn't be done but now there is a box on the information worksheet that asks if the original federal return was successfully e-filed. I have tried a...
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It also includes an identity theft service which I think gives my clients a little bit of security.
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The same thing has happened to me this morning. Customer service is closed today. Even when I open a previously prepared return that contained the documents, th...
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Update: I have found that sometimes this solution fixes the problem but not all the time and it continues to be a problem almost every time I e-file now. Is the...