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I finally called LaCerte. It appears that it in a known problem with tax returns that have PA as the state of residence. Well 99% of our clients live in PA LOL....
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The LaCerte software prints to a PDF file without any problems. Printing the EFILE acceptance letter is printed directly to the printer (it's not a PDF file)......
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Yes the update was downloaded and installed this morning - maybe I need to reboot my computer. The acceptance letter prints for Partnership returns but not indi...
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Thanks - I didn't find that post when I was searching earlier .... the Lacerte Tool Hub printer suggestion didn't change anything..... so the answer is wait for...