hold music update

[SamuelO]

We should look into changing the hold music, or being able to choose a different tune, I know it's classic and has been used for a long time, but some peaceful classical music or something a little more toned down might be more soothing while awaiting a representative to answer, especially with longer hold times during tax season.

[IRonMaN]

I don't know what they are playing but if you are looking for something more appropriate, would ACDC's "Highway to Hell" be more fitting?

[qbteachmt]

The First Cut is the Deepest.

Look, Here Comes the Sun.

'Cause I'm the Taxman.

I can think of more.

[Carla S]

I have been complaining about their on-hold music for a few years now.  I mean come on, change it up for cripes sake.  Sometimes, I hate to even call because I know I have to listen to that offensive tune over and over and over and over and over again.  

[Jim-from-Ohio]

Now I feel compelled to call and to be put on hold to see what song everyone is talking about. 

[TaxGuyBill]

It could be worse ...

On Monday I was CRAZY tired because I had a really bad night's sleep.  But even worse than being tired is that I had a song/music going incessantly going through my mind for HOURS - It was the music to the "Chicken Dance".  😱

[PATAX]

I agree, peaceful classical music is most appropriate.

[IRonMaN]

How about going with classical music played on an accordion?   Classical music ------------ polka style🕺

[PATAX]

@IRonMaN yeah but will we get the correct answer if they roll out the barrel?

[IRonMaN]

At least you will have a barrel of fun.