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    • Created with Sketch. See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
    Created with Sketch. See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View ProSeries Hot Topics.
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    I cannot file my returns electronically. I am usinig pro series software. what can I do to start processing my returns

    lpostell
    Level 1
    ‎12-06-2019 09:09 PM

    I cannot submit tax returns through intuit.  how can I fix the problem

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    1 Best Answer

    Accepted Solutions
    abctax55
    Level 15
    ‎12-06-2019 09:09 PM

    Are they Alabama returns?  I've seen posts that there are *issues*.

    HumanKind... Be Both

    View solution in original post

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    6 Comments 6
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎12-06-2019 09:09 PM
    What happens when you try to convert and transmit a client file?

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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    lpostell
    Level 1
    ‎12-06-2019 09:09 PM
    everything converts but will not go through.  yes I am in Alabama.  The rejection tells me my software is not registered.  I registered the program when I downloaded
    0 Cheers
    AshleyatIntuit
    Employee
    Employee
    ‎12-06-2019 09:09 PM
    Try relicensing by going to TOOLS and LICENSE products
    0 Cheers
    lpostell
    Level 1
    ‎12-06-2019 09:09 PM
    I am license with pro series but no results
    0 Cheers
    AshleyatIntuit
    Employee
    Employee
    ‎12-06-2019 09:09 PM
    What is the exact error message?
    0 Cheers
    abctax55
    Level 15
    ‎12-06-2019 09:09 PM

    Are they Alabama returns?  I've seen posts that there are *issues*.

    HumanKind... Be Both
    0 Cheers






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