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    I cannot file my returns electronically. I am usinig pro series software. what can I do to start processing my returns

    lpostell
    Level 1
    ‎12-06-2019 09:09 PM

    I cannot submit tax returns through intuit.  how can I fix the problem

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    1 Best Answer

    Accepted Solutions
    abctax55
    Level 15
    ‎12-06-2019 09:09 PM

    Are they Alabama returns?  I've seen posts that there are *issues*.

    HumanKind... Be Both

    View solution in original post

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    6 Comments 6
    Just-Lisa-Now-
    Level 15
    Level 15
    ‎12-06-2019 09:09 PM
    What happens when you try to convert and transmit a client file?

    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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    lpostell
    Level 1
    ‎12-06-2019 09:09 PM
    everything converts but will not go through.  yes I am in Alabama.  The rejection tells me my software is not registered.  I registered the program when I downloaded
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    AshleyatIntuit
    Employee
    Employee
    ‎12-06-2019 09:09 PM
    Try relicensing by going to TOOLS and LICENSE products
    0 Cheers
    lpostell
    Level 1
    ‎12-06-2019 09:09 PM
    I am license with pro series but no results
    0 Cheers
    AshleyatIntuit
    Employee
    Employee
    ‎12-06-2019 09:09 PM
    What is the exact error message?
    0 Cheers
    abctax55
    Level 15
    ‎12-06-2019 09:09 PM

    Are they Alabama returns?  I've seen posts that there are *issues*.

    HumanKind... Be Both
    0 Cheers






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