Unemployment Compensation Exclusion

[Moran Tax Service]

Anyone else having issues with the update not resolving this issue?

[jeanmarc]

I was about to ask if the update included a solution for this issue. I was not in yesterday and just looked at it today and I didn't find anything on the list of forms suggesting this was resolved.

[wpadley]

Yes.  No updates came through for me.

[tkarris]

They promised up an update Thursday afternoon. It didn't come, that's ok, but they are not updating us at all. They should tell us something, anything. 

[fnesimi]

 it came only an analyzer to see which returns are impacted, but the exclusion does not seem to have been updated. I guess we will just hold to returns and see if they come today with an update.

[tkarris]

There was just a message saying today, Friday, this afternoon, The update didn't pass quality control, it seems.  Still have no answer on the state levels though.  I can't get any info on NY for example.

[tkarris]

 IntuitCharlene

Moderator

39m ago

The update that was expected on Thursday March 18th to update the calculations in ProSeries was temporarily delayed during quality verification.

We hope to release the updated calculations this afternoon Friday March 19th. 

[tkarris]

The update that was expected on Thursday March 18th to update the calculations in ProSeries was temporarily delayed during quality verification.

We hope to release the updated calculations this afternoon Friday March 19th. 

[Al Kay]

 Why where we not told this yesterday by the afternoon? We are busy people wasting time looking for updates promised. Very Very POOR service. There are other software's out there that have already been updated a few days ago. Maybe they will have my business next year......

[fnesimi]

I am also a software developer and I know how hard it is to develop the last minute software changes such as unemployment exclusion, go through quality assurance, testing, acceptance and then in production meaning sending it to us. we just need to be patient, I am sure there are tons of developers working on this along with qa team, ba, pm etc and they will do the best to automate it vs manual data exclusion.