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unable to send esignature request

SS712
Level 2

I keep getting this message.  Totally frustrating and wasting a lot of time. 

I even purchased more and still can't get it to work. 

 

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4 Comments 4
Intuit_Ramky
Employee
Employee

@SS712 Please check DocuSign activation email and accept it. Thanks.

SS712
Level 2

Hmm...I don't seem to have an email.  I've searched my emails for one. 

Is there a way to generate a new one? 

Thanks,

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Intuit_Ramky
Employee
Employee

@SS712 Activation email re-sent, please check your mailbox and use your CAN as access code to activate.

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zeer
Level 1

The email needs to be activated and if you have an account with docusign, you will need to authenticate your existing account. Then it works like a charm.

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