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Trouble efiling
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choose355
Level 1
02-08-2023
02:38 PM
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I have a client that has an Identity Protection Pin. I entered it in Sec VI on Federal Worksheet. Still was rejected
with message "Primary taxpayers IP PIN must match e-file database" Where do I find e-file database info?
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3 Comments 3
Just-Lisa-Now-
Level 15
02-08-2023
02:49 PM
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needs to be the one they were issued in 2023, in order to EF any years returns in 2023.
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
ljr
Level 8
02-09-2023
07:05 AM
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do you have the letter they received and is it dated January 2023 for 2022? They might be giving you the number they had from the prior year. I always have them give me a copy of the letter with the PIN and keep it with the tax return incase if gets rejected.
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