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In anticipation of the upcoming May 15th deadline, we've compiled a list of the most common questions here.
In anticipation of the upcoming May 15th deadline, we've compiled a list of the most common questions here.
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- topaz signature pad. I got the pad and I can't get the signature to show on the forms or to store the preparer signature or the client signature. How do I get the signatures to show on the printed o...
topaz signature pad. I got the pad and I can't get the signature to show on the forms or to store the preparer signature or the client signature. How do I get the signatures to show on the printed out forms?
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Mastertaxlady
Level 1
02-02-2024
07:08 AM
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I spent two hours on the phone with Intuit customer technical service and they could not help me. They could not figure it out. I purchase the Topaz model that pro-series recommended before I purchased the model so that I could get the support. Can anyone help me?
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IRunFar
Level 3
02-02-2024
07:38 AM
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Interested as well. We did the same, but the signature isn't showing up. Everything is set-up as per the instructions, and the signature is there in the signature screen; but isn't printing on the returns.
