I have unlimited 1040 license. Proseries is now charging for efiling/printing. how do I fix this

[jryanandco]

I have an unlimited 1040 license for efiling & printing Form(s) 1040.  I have been

submitting returns this way for the past week.  This afternoon, when I attempt

to efile and/or print 1040's, I was notified that I must pay $37 per return.  What

happened?

[Just-Lisa-Now- · Accepted solution]

To menu bar Tools> License Products   see if that jogs its memory that you have unlimited.

[abctax55]

Try re-licensing...I've heard that solves a lot of issues with PS.

(or wait for Daniel's answer 🙂

[Accountant-Man]

You have to call them. It sounds like you have pay per return.

This is a user forum, not PS help.

[itonewbie]

The truth always hurts...