I know I remember seeing it either earlier this season or last, does anyone remember the outcome? I think this weeks update went awry. Theyve already tried deleting email addresses and cell phone numbers on the fed info worksheet....is there another place they might be also? Theyve also repaired updates, Im not sure what order of events theyve done all this in though.
Thanks for the report, Lisa. We'll need more information on this. Please respond to this post if you are experiencing this rejection after updating your email and/or cell number so we can research further.
Morning,
I was the one who submitted the post on the FB group and Lisa has been amazing in helping me out. What info do you need from me to assist in resolving this, as I have tried everything
@IntuitGabi Robert (posted above) still had this error and cant seem to get it fixed on his end, is anyone available to help him figure this out?
@CPAguy @Just-Lisa-Now- Working to get this shared to the appropriate team, thank you for the tag.
@CPAguy We're unable to replicate this issue and will need to take a closer look at your specific situation. Please contact us at 1-800-434-6818.
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