How do I transfer ProSeries programs and files to new computer

[bill-carb]

how do I transfer programs and files to a new computer

[Just-Lisa-Now- · Accepted solution]

You'll want to use Backup/Restore from within ProSeries to backup your client files to a flash drive.   

Use Windows File Explorer and copy the HOMEBASE and COMMON folders to the flash drive as well.

On the new computer, Log into your ProSeries (https://www.intuit.com/sign-in/) account and download/install Proseries on the new computer.  

Once its installed, copy/replace the HOMEBASE and COMMON folders from the flash drive to the new computer (use Windows File Explorer) and then use Backup/Restore within PS to restore the client files to the new computer from the flash drive.

[WAH]

Hi

What size flash drive do you think I should use?

thanks 

[akunamatatta]

Where do I find the backup/restore from within Pro Series?  I also want to to do previous years.  Can I reinstall the program disk on the new computer and just transfer the files over?

[akunamatatta]

where in Pro series do I find where to download the files?

[akunamatatta]

The Backup/Restore in Pro series?

[wrwright49]

Sorry to ask a dumb questions but i'm in my windows file explorer but I'm not seeing this HOMEBASE & Common folders that you said needed to be copied on the flash drive also.

[IRonMaN]

If you are in file explorer look at your hard drive for ProSeries.   Clicking on ProSeries should then show the files.

[wrwright49]

the only thing that shows on mine is databases-incognito & GPUCache

so would that be the same thing

[IRonMaN]

I can't see your screen and I'm not a computer guru, but if you click on file explorer, do you see a see a C drive on the file explorer?

[wrwright49]

OKay thank you I found the HOMEBASE just not the common

[wrwright49]

sorry don't mean to sound dumb but this is the first time I've had to do this so I'm learning.

I went and looked at my 2018 and it has both folders but 2019 doesn't have the common folder so I don't know where to go from here

[IRonMaN]

Look closely, it should be there.  If you can't find it, then I'm not sure what to tell you.

[IRonMaN]

To be honest, since you are dealing with a prior year, as long as you have the client data files in place, you will be operational so it isn't the end of the world if you don't get the other files copied.

[wrwright49]

okay thank you for your help but the COMMON folders isn't on there so I guess I will have to call in,  Have a great day

[charles]

For anyone looking at this thread, the common folder and the Homebase are in two different places.

One is under ProWinXX folder and the other is in the ProSeries/ProNetXX folder.

But they both are there!

[StJohn2022]

How do I transfer files without using the flashdrive ?

[IRonMaN]

Magic?  You need something to put the files on, unless you use a transfer software and have a cable with a USB connection on both sides.