VA 760-PMT not printing

[SL855]

I'm not sure what the issue is with ProSeries this year, but it seems like things are breaking more than ever before.

ProSeries is now refusing to generate 760-PMTs at all for Virginia returns. Even when you click to override and manually print the form it is all blank and you have to override every single field with the taxpayer's information.

[JOFI]

This issue arose last year and I posted about it at that time.  If you look at the Virginia tax instructions, they state that payments above a certain amount must be electronically remitted.  On that basis, Pro Series will not print payment vouchers if the returns fall into that category.

It's frustrating, as I am certain Virginia is more than happy to cash paper checks received, but that's the reason -- maybe Intuit does not want to get cross wise with the state?

[SL855]

The issue we're having is that it happens even with clients who do not pass that threshold. The VA instructions state that electronic payments are required for:

"Individual and Fiduciary income tax
-Any installment payment of estimated tax exceeds $1,500 or
-Any payment made for an extension of time to file exceeds $1,500 or
-The total income liability for the year exceeds $6,000."

Even for clients who do not meet any of that criteria, it is refusing to print.