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updates to prior years proseries

JeffCPA
Level 4

Apparently we have to update prior years proseries to current versions if we want to be able to sign in.   Is anyone having trouble logging in/signing in to pro series for years 2016, 2017 and 2018.   When I open those programs, to apply current updates, they do not open, and a get a blank white page instead of the typical user name and password fields to sign in.   I was able to open all other prior years and update to current versions, but not these years 2016, 2017, and 2018.   Seems odd.   Thank you.   Jeff Crossland 

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Accepted Solutions
Just-Lisa-Now-
Level 15
Level 15

As mentioned previously, use the Windows Programs menu, each year has their own Update option listed below it

update2019.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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2 Comments 2
Terry53029
Level 14
Level 14

Update from the windows menu, and do not open program you want to update.

 

Just-Lisa-Now-
Level 15
Level 15

As mentioned previously, use the Windows Programs menu, each year has their own Update option listed below it

update2019.png


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪