has anyone encountered error code 900 when trying to transfer a prior year 990? Any help would be appreciated.
I transferred some of my 990 clients without problem but received same error message on one of my clients. Not sure why yet. A fix my be needed for certain 990 returns from 2021 to 2022. Anyone have the solution please let me know before tech call.
Let us know if you get a solution. Thanks.
@Elmo @dfleck @jthomas340 is this still occurring? We did some digging on our end and noticed this was reported yesterday internally and an investigation was in place for a possible fix. Keep us posted!
Could you send us the logs from ProSeries and Sanitized client return file of Form 990?
For sending logs => Open ProSeries => Help => Send logs
Folow the instructions mentioned on Pop-up dialog. I.e., Send the zipped logs on your desktop to proseries_engineering@intuit.com. Make sure the subject says 990 form in mail to filter this issue.
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