Unable to retrieve license

[SPedrazzi]

My program is not allowing me to retrieve the product license files so basically I am able to login but unable to do anything as it shows that I am "unlicensed" - all of my license information is in order so there is no reason this should be happening. Anyone have any idea what to do to combat this? 

[Fabian]

Can you describe exactly what happens when you invoke the menu "Tools->License Products"?

[SPedrazzi]

I restarted the computer and went to tools, license products and then it came up as it should. Maybe it just needed a minute! Thanks!

[sjrcpa]

Glad we could help. 😀