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Unable to e-file 2019 tax return

Cheri222Pap
Level 1
 
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7 Comments 7
abctax55
Level 15

Bummer...

A bit hard to diagnose unless you tell us what happens/doesn't happen when you try.

"*******Tax software is no substitute for a professional tax preparer*******
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Cheri222Pap
Level 1

I send the e-file but it just comes back as not e-filed on the homepage. I did go into the tools option to make sure the license product was done. I do have the 2020 Pro Series Installed and updated, as well as 2019. Just wondering if the program is offline? 

Thanks for responding so quickly

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abctax55
Level 15

No clue... I use Lacerte.  But maybe @Just-Lisa-Now-   has some insight?

"*******Tax software is no substitute for a professional tax preparer*******
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Just-Lisa-Now-
Level 15
Level 15

Efiling prior years, 2018 and 2019 wont open until IRS does on Feb 12th. 

Its only the 2020 returns that Intuit is holding in queue until IRS opens on the 12th.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Cheri222Pap
Level 1

Thank you

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Frank H
Level 1

the 2019 returns will convert but i cannot get them to be transmitted

 

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Frank H
Level 1

thank you i will wait until then

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