Proseries error when I try to open tax client in 2020 that I'd been working on previously today. Message reads:
"Proseries cannot open this return because it contains data for the following product module(s) that are not installed. To Install the missing product module(s) go to the Proseries 'Update' menu, and choose 'Select and Download New Products'.
I've updated 'New Products', Installed products, Refreshed Updates and shut down and restarted Proseries several times. I've clicked in 'Tools' then 'Database Maintenance'. Updated Windows and Shut down and Restarted my computer. Anyone have any
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1. Do other returns (that you worked on recently) open fine?
2. I understand you updated ProSeries after you saw this error but did you update ProSeries between the moment you worked on it earlier today and the moment you saw the error for the first time?
3. Is your ProSeries installation Stand-alone or Network?