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Transfer of passwords

Level 1

I transferred by 2019 personal tax return from 2019.

The 2019 password does not work for my 2020 file.

Any suggestions?



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2 Comments 2
Level 15
Level 15
Id take the path of least resistance and remove the pw from the 2019 return then re-transfer it....but I realize that doesnt help for all the client files that have a password on them, that would be alot of extra work.

Level 14
Level 14

Go to options, and set up a Primary password. Once you set up a primary password you are able to open all password protected clients with that password