Return not eligible for electronic filing due to Schedule C

[maximgt]

I just got off the phone with TurboTax regarding a return not eligible for electronic filing because it contains Schedule C. TurboTax acknowledged that they are aware of internal issues with Schedule C and they are actively working on a solution with the IRS. At this time, returns containing Schedule C will undoubtedly display a "not eligible for e-filing" message (federal and state, if applicable). Both TurboTax and ProSeries are Intuit softwares. Hopefully, the problem will be resolved sooner than later.

[Just-Lisa-Now-]

First be sure its really a Sch C error and its not the error that we got the yellow banner alert for earlier today, make sure youve gone into Tools > Preparer Info and checked the PTIN Verifcation box.  If that box is already checked, then

Close ProSeries and go to your Windows Start button, go to your list of Programs./Apps and scroll down to PS2023 you should find a REPAIR option.  This is for a different year, but all years have the same option.

[maximgt]

My PTIN is in order and my software is up to date. The e-filing ineligibility that I have is strictly associated with Schedule C.

[IRonMaN]

I filed my first 2 1040s today.  One had a schedule C and the other did not.  Both were accepted.

[maximgt]

Thanks for update. This is troubling. Tech support acknowledged issues with Schedule C and e-filing.

[Just-Lisa-Now-]

@maximgt so all your other returns have EFiled without any issues?

[maximgt · Accepted solution]

UPDATE - Intuit (TurboTax and ProSeries) resolved the e-filing issues associated with Schedule C. It appears that returns containing Schedule C can now be e-filed. I am sure this is great news to all who have encountered a similar issue in the past few days. 

[Shirley79]

Thank you so much.  You solved my problem   -  not being able to print or update the Iowa returns.  I even called the help line today and they didn't suggest the repair!!!  They said to just wait and try later.

[glw1960]

How was your problem resolved? I can't e-file due to my Schedule C. It initially said Feb 26th then 28th and now it's March 4. I might have to mail it in, but hoping for other options. I was going to change to a different tax platform, but Turbo Tax won't give refunds for Online purchases. So I feel like a hostage at this point. 

[abctax55]

@glw1960 

I suggest you wander back over to the Turbo Tax forums to ask your question.

You’ve come to an Intuit site supporting tax professionals, and you may be looking for support as an individual taxpayer. Please visit the TurboTax Help site for support.

[Frustrated-in-IL]

Why the ******* are the TurboTax geniuses continually posting here?

I know the answer.  No need to put it in my face...AGAIN.  Intuit needs to do something so this board exists for what it is intended for.

Done venting.

[glw1960]

I apologize for upsetting you guys, I didn't realize it wasn't the correct forum. 

[IRonMaN]

@glw1960  - It's not your fault.  Intuit is the culprit for these types of encounters.

[Shirley77]

I did the ProSeries update repair from the start menu of my computer.