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Replenish PPR account has years of credit card history, wont delete

dchannam
Level 3

Hello,,

 

Yesterday I needed an organizer and needed to replenish my account (ProSeries) to print.  It popped up a windows with a spiel about an improved experience, and then displayed a list of my credit cards Ive used with Intuit for a significant history of ~12 different cards. ( I have -0- current cards on file in my payment methods).  I clicked the provided link and it took me to my payments page, where indeed I have no current cards listed for payment.

Why is Intuit maintaining a history of credit cards I have used, displaying them, even when I have explicitly deleted them from my account.  Can anyone tell me how I clear this inappropriate history and presentation?

 

Thanks

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2 Comments 2
Just-Lisa-Now-
Level 15
Level 15

I had a bunch of old ones in there at one point too, sign into My Account with the link here


https://accountants.intuit.com/support/en-us/help-article/multi-factor-authentication/signing-accoun...

Then go into Billing, Payment Methods and see if any of them are listed and have 3 dots next to them that you Delete them.  Right now I have only 2 listed, The primary one lets me delete, the other doesnt have the dots (I dont know why)....but I think I got rid of all the old ones in there...maybe you have to make it Primary in order to get rid of it?  


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
dchannam
Level 3

Hi, 

None of the cards are listed in my primary account, I have concerns over security with the PPR app saving all my credits cards without my authorization.

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