Why is the Quick Collect function not working in Basic 2021? Is it because we cant e-file yet? I feel like it should still be working even if you can't e-file yet. It should still be populating, right?
If you go to Tools > Options and then select Enrollment Options do you have Quick Collect Fee Collect selected in the "Selected Bank" dropdown menu?
If you do have Quick Collect selected, click on the Refresh button to retrieve your enrollment status.
Once the enrollment status has been retrieved, the Quick Collect worksheet should populate in your returns.
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