Proseries Professional Prior Years

[taxfaks]

Does anyone know where I can find the download for tax years 2019 through 2021? I found the article for prior year downloads with instructions on how to download prior years. However, the dropdown on my account dashboard contains 2006-2018 & 2022. I currently have 2022. I need the years that aren't in the dropdown and I can't seem to find any information on how to access those years.

[Just-Lisa-Now-]

You'll need to call support to get those included in your Online account for download.

[taxes96786]

Does your my proseries site have a search box?

[taxes96786]

try this:

https://accountants.intuit.com/tax/proseries/resources/prev-versions.jsp

[Frustrated-in-IL]

I believe the reason you aren't seeing them is because you have to pay for those years.  Those years are still open years.

[taxfaks]

I contacted them first and they said there wasn’t any information on a solution for downloading those years. She gave me the link to the community to see if anyone else may know.

[taxfaks]

This link stops at 2012.

[taxfaks]

I thought the same. However, I can’t even find at least one of the years 2019-2021 to pay for.

[taxfaks]

Yes, support had me try searching but no luck.

[taxes96786]

You haven't said whether those were years you had purchased.

[taxfaks]

I purchased ProSeries 2022 last month. I wanted to see if I could find the free downloads for TY 2019-2021 or at best find it to purchase for one if those years. I haven’t been able to do either.

When i purchased ProConnect last year it had a dropdown within the software that allowed you to choose a prior tax year, but i didn’t like the format of ProConnect. I thought ProSeries would have that same feature, but it doesn’t. 
I even went to my dashboard like one of the community links said, but that dropdown for prior years has every year that I’m not looking for.

[IRonMaN]

If the right year doesn’t show up, nobody here can help.  You need to try and find a competent support person to help you.

[taxes96786]

Have you tried the site I posted?

[IntuitGabi]

From the Contact Us article: To purchase or renew your ProSeries product call 1-800-934-1040 Monday - Friday, 6:00 AM — 3:00 PM (PT). 

[taxfaks]

Thanks, I'll try that again.

[Ruth Stanley-Cyr]

I have the exact same question. I am hoping I will not need to purchase 2020 as I have only one or two clients that have not already filed 2020.  If you find a solution that works, please let us know!  

[Skylane]

Ask support if you can get access on a pay per return basis