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    Proseries Prining issues

    ybaccountant
    Level 1

    Now that 4/15/26 has passed, I am back on the extensions.  Is anyone having issues with printing?  The letters print off page to the right, certain forms are not printing that should be ie Form 8949.  What is going on with this program or is it me?  I tried calling for help then somehow lost connection from the person I was speaking to.

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    5 Comments 5
    IRonMaN
    Level 15

    Not sure about the forms not printing unless you are dealing with forms that are not required and you haven't selected to print them even if not needed.  But here is an earlier post about letter issues:

    Printing letters-right margin - Intuit Accountants Community


    Slava Ukraini!
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    Taxes-by-Rocky
    Level 8

    Maybe try moving the print to the left that might fix the alignment problem.

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    Just-Lisa-Now-
    Level 15
    Level 15

    I got hit with that letter margin glitch last month, I went into my Windows Printer Settings and somehow it had been changed to default to Landscape orientation, once I changed it to Portrait, it went back to normal.


    ♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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    IntuitKate
    Moderator
    Moderator

    Hi @ybaccountant, was this resolved for you? If not, we recommend reconnecting with ProSeries Support

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    ybaccountant
    Level 1

    Thank you all for the input.  The actual issue was not resolved, but was temporarily "fixed" with one of the many suggestions I received.

    Thank you

     

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