ProSeries Basic Unlimited

Forum|Forum|6 years ago
February 15, 2020
11 replies
62 views

Why does it ask to pay (PPR) when I go to print the returns? I have Proseries Basic Unlimited that comes with 15 business returns, and this is my first return for 2019. thanks! Larry

ProSeries Professional

This topic has been closed for replies.

IRonMaN

Level 15

Try clicking "tools" > "license product". If that doesn't work you will have to call support.

Slava Ukraini!

M

mgl424

Level 2

Proseries Basic Unlimited is only for the 1040. But does not include 1040NR and business returns . If you want all in one then get the Professional

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LLesslerAuthor

Level 3

Thanks but I bought the "ProSeries Basic Unlimited w/15 Business Returns" package. I think they don't market this package anymore so I must be grandfathered in. I've bought this package for the last 10 years or so. I called Support and they said the Business Returns do NOT include 990's. That was not the case in prior years so I asked for the details of the package. That's when they hung up on me!!! Now I don't know what to do! Larry

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LLesslerAuthor

Level 3

I also have the Proseries unlimited basic w 4 states and 15 Business Returns. I've also had this for about 5 years and had the Full Professional package prior. I reduced my practice so I downgraded the software. The 990 is there..Go to update and install new product on proseries..you will see the selection 990/990ez...I just looked at mine...it is available to you

My problem is not that the 990 returns are not available (they are and I've already completed a few returns). The problem is that Intuit is wanting to charge me for printing and efiling these 990 returns, even though my plan comes with "15 free Business Returns". Intuit is now saying that 990's are NOT "Business Returns" and thus I have to pay extra for these. This was not the case in past years.

Since they did NOT detail out the definition of Business Returns, my position is that they should be included in the 15 free ones. A non profit is still a corporation and a business as far as I'm concerned! I will fight with them this week once I can get them on the phone. Their support lines are terribly busy!

Larry

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Linda157

Level 3

I am having the same problem with Proseries Basic Unlimited. I paid for up to 50 personal returns and 2 states but cannot print my first return either. Hopefully someone can help. Thank you.

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LLesslerAuthor

Level 3

I will. This is a bit frustrating when you just want to efile and move on! It hasn't happened in past years.

Lar

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