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Proseries Basic TY23 Federal Information worksheet partially blank

Clarissa
Level 3

When filling out the client's information worksheet, a portion of the form is blank.  I've never seen this issue before.  I've downloaded the updates.  Any suggestions?

Thanks!

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Accepted Solutions
Just-Lisa-Now-
Level 15
Level 15

Thats a font scaling issue with your display settings, this should help


https://accountants.intuit.com/support/en-us/help-article/display-preferences/proseries-menu-options...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪

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3 Comments 3
Just-Lisa-Now-
Level 15
Level 15

Thats a font scaling issue with your display settings, this should help


https://accountants.intuit.com/support/en-us/help-article/display-preferences/proseries-menu-options...


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
Clarissa
Level 3

Thank you Lisa.

Just purchased new monitors. Had the font on 150% switched to 100% and now the form populates.

 

Just-Lisa-Now-
Level 15
Level 15

Excellent, glad it was an easy fix!


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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