Problems with 2024 Download

[SSLewis]

I've been using the ProSeries Professional software for several years.  With this year's (2024) download, I get a box popping up titled "Intuit Applications Running" and telling me that I need to close the ProSeries Update application to avoid potential conflicts during the installation of ProSeries and that the installation will continue automatically when that application is closed.  I can't select the ProSeries Update in the box to try to close the app.  So how do I get past this?

[IRonMaN · Accepted solution]

Click on your computer's task manager and close anything that looks like an Intuit program

[Just-Lisa-Now-]

Restart the computer, when its started it back up, use CTRL + ALT+ DEL just once and choose Task Manager, End Task on any programs that are related to Intuit, then go back and try to do the installation.

[SSLewis]

Thanks for the tip.  I opened my computer's task manager, found a ProSeries Update from last year's software that was running, deleted it and was able to complete my installation of this year's software.

[IRonMaN]

Perfect!