Who's who at Intuit for help this tax season?

[IRonMaN]

Since faces seem to change on a regular basis here, if we see someone really struggling with an issue and support seems to have let them down, who can we flag here to try to help them out?  Or are us mere mortals left to watch someone drown and only Champs can phone a friend in the lounge?

[Just-Lisa-Now-]

We've still got IntuitGabi and I think IntuitRueben is one we can tag as well

[IRonMaN]

I tried Ruben yesterday and he responded soon after.  I tried Gabi a little after I reached out to Ruben (I didn't want to wear out my welcome with Ruben😁) and never saw any response.  Last year we had a few different names pop up from time to time so I was just curious if there was anyone else sitting on the sidelines waiting for their number to be called.

[IntuitGabi]

Hi @IRonMaN. 

@Intuit_Ruben & myself ( @IntuitGabi ) will be moderating the community for tax year 24, reviewing prioritizing and escalating cases as needed. Tag us or use the "Report inappropriate content" feature to write us a note. 

Here's how: 

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[IRonMaN]

Thanks for letting me know who is in the bullpen this year 😀