Answered: Re: Opening a client return

Tino · ‎03-19-2020

I was working on a return and the computer lost power, I'm trying to open the return again and all I get is an error message that reads "unable to read data". Any idea out there?

BobKamman · ‎03-19-2020

And invest in a surge protector with backup power supply.

View solution in original post

sjrcpa · ‎03-19-2020

Happened to me once. The file got corrupted and I had to start over with a new file. Contact support and see if they have any suggestions.

The more I know, the more I don't know.

BobKamman · ‎03-19-2020

And invest in a surge protector with backup power supply.

Tino · ‎03-20-2020

Contacted support and the issue was resolved. the technician found a way to delete the client and transfer it again. Thank you for your help

Tino

Tino · ‎03-20-2020

Thank you

Tino · ‎03-20-2020

Thank you

Opening a client return

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