Opening a client return

[Tino]

I was working on a return and the computer lost power, I'm trying to open the return again and all I get is an error message that reads "unable to read data". Any idea out there?

[sjrcpa]

Happened to me once. The file got corrupted and I had to start over with a new file. Contact support and see if they have any suggestions.

[BobKamman · Accepted solution]

And invest in a surge protector with backup power supply.  

[Tino]

Contacted support and the issue was resolved. the technician found a way to delete the client and transfer it again. Thank you for your help

Tino

[Tino]

Thank you

[Tino]

Thank you