Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- ProSeries Tax
- :
- ProSeries Tax Discussions
- :
- Re: My hard drive went down. But I was able to reload Proseries Basis. I tried to e-file and it was charging me after I had purchased it. How do I do this?
My hard drive went down. But I was able to reload Proseries Basis. I tried to e-file and it was charging me after I had purchased it. How do I do this?
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
snoretaxman
Level 1
06-08-2022
03:04 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I had already paid for the Proseries Basic with 4 states. Why am I being charged again?
Labels
2 Comments 2
snoretaxman
Level 1
06-09-2022
12:25 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I just tried that and I can't seem to get past the charge. Before I reinstalled ProSeries Basic to the new hard drive, I could run a review of the state return and the Federal return, then save the returns and then transmit electronically the tax returns. Everything works until the final step when it asks for authorization and the amount to pay.
