Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

Is there a problem with electronic filing today?

LGTS
Level 2

I attempted to efile and just got the red hand in return.  

Updated program

Reviewed client, there is no error messages and saved it again.

0 Cheers
7 Comments 7
Just-Lisa-Now-
Level 15
Level 15

Ive never seen a red hand before...will the file Convert, but just not transmit?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IRonMaN
Level 15

Someone maybe got the finger, um, I mean the red thumb of bad news?

A few more details are always nice to have to try to get out of the red.


Slava Ukraini!
judys3
Level 5

Have you downloaded and installed the latest updates?  

0 Cheers
LGTS
Level 2

Yes I have!

0 Cheers
judys3
Level 5

Ok, sorry.  That was what fixed my issue when this happened to me.  I have not tried to efile a return since last week.  Hopefully someone else has some insight for you.

 

0 Cheers
LGTS
Level 2

FYI, I went out of the program and back in and now it worked.

Strange but easy fix.

Thanks for taking the time.

Liz

judys3
Level 5

Great!  Glad it worked!

 

0 Cheers