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Is there a problem with electronic filing today?

LGTS
Level 2

I attempted to efile and just got the red hand in return.  

Updated program

Reviewed client, there is no error messages and saved it again.

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7 Comments 7
Just-Lisa-Now-
Level 15
Level 15

Ive never seen a red hand before...will the file Convert, but just not transmit?


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
IRonMaN
Level 15

Someone maybe got the finger, um, I mean the red thumb of bad news?

A few more details are always nice to have to try to get out of the red.


Slava Ukraini!
judys3
Level 4

Have you downloaded and installed the latest updates?  

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LGTS
Level 2

Yes I have!

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judys3
Level 4

Ok, sorry.  That was what fixed my issue when this happened to me.  I have not tried to efile a return since last week.  Hopefully someone else has some insight for you.

 

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LGTS
Level 2

FYI, I went out of the program and back in and now it worked.

Strange but easy fix.

Thanks for taking the time.

Liz

judys3
Level 4

Great!  Glad it worked!

 

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