Try the ProSeries Tool Hub
https://accountants.intuit.com/support/en-us/help-article/data-utilities/proseries-tool-hub-helping-...
It can do a program repair and printer repair. Often just exiting and closing windows and doing fresh startup will fix things.
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.