IRS unable to verify withholding after amended return with ITIN

[Jupalena]

Hello all,

I have a client where I file Initial return (Single not dependents) and it went smooth.

After submitted the first return, Client comeback and want it to change it to a HOH and 2 dependents as he realized he had Both child under his care for more than six months. (Partner was OK with this decision)

Proceeded to file an amended return, IRS denied amended return for this reason (Unable to verify withholding) Check IRS transcripts and in fact the Income was not reported into the IRS Account.

Did a second emended return and attached W-2 form and still was rejected the second time for same reason.

Not sure how to fallow, any help will be very much appreciated.

[sjrcpa]

Was the withholding shown on the original return?

Does the W-2 have his ITIN on it?

[Jupalena]

Was the withholding shown on the original return? Yes

Does the W-2 have his ITIN on it? No, It has a SSN or different Number

[BobKamman]

What tax year?  When was the first return submitted?  When was the amended return filed?

[Jupalena]

Tax year 2024,

First return summited on 03/15/2025

Amended return filed First one 4/12/2025 denied, Second on 5/5/2025 with attached W-2 and also denied for same reason.