Intuit LInk

[Vikki21]

Not working.  It says it can not Connect at this time.  Not a good time for this to be happening.

[stefwerbie]

still not working, tried to test it on my own & a friend's return for the first time in ProSeries and I keep getting Error messages !!

[IntuitGabi]

@stefwerbie @Vikki21 
Can you give us more information about the error message with a screenshot or copy/paste of the error message text? 
Have you been able to get through the error? 

[Vikki21]

I called Intuit support yesterday, and he seems to think the pdf is too large.  Unfortunately there are returns that I don't have the option to trim down....  I have attached the error

[IntuitGabi]

I apologize for the belated response, I moved this convo out from a thread from last year. 

Continue to check your internet connection, sometimes a reset goes a long way. 

Qs: what's the attachment size? 
Are you on the accountant site? 
How often are you seeing this error? Is a certain link prompting this error? Thanks!