Individual Tax Returns

[Fletcher]

Why am i being charged a return preparation fee when I have PS Basic 50 and always have and never been charged like this  in the past?  And how do I eliminate it from my account/profile?

[dkh]

Try  Tools>License Product     see if that stops you from being charged

[Just-Lisa-Now- · Accepted solution]

If relicensing the product (as previously mentioned) doesn't change anything, please be sure your using Basic and not Professional by accident, its a more common problem than you would think.   As a Basic user youre allowed to download/install both Basic and Pro and if youre using Pro you'll be prompted to Pay Per Return.

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