Has anyone noticed how lousy the phone support is for Proseries? The only good thing I can say is that they get you to a human quickly. However, I would prefer ... read more
The issue I am having and it seemed to have started last year, is that after I print a tax return I cannot print indvidual forms or letter1) I can print a full ... read more
Seems like I can't edit the payment instructions. I want to remove the line about notifying your bank a day in advance and add the IRS link for direct pay.I edi... read more
Schedule K-89 (Rural Opportunity Zone Credit) for Kansas K-40 says it is electronic only. The form does not appear to be available in ProSeries. I also do not s... read more
did Pro series 2024 revert back to older versions? The top task bar, the whole set up looks like it did years ago? I just got a new computer and it has windows ... read more
I have a w-2 from the defense department and in box 14 it has a K code. If I put it in box 12 that k code says statutory excise tax and the dollars amount reduc... read more
Box 1 cant be empty or you cant EFile, but if you put anything in Box 1, it adds to income. The waiver income in Box 12 Code II seems to do what its supposed to... read more
I'm getting an error when I try to print an individual tax return. Error message says "Printer could not print selected form(s). I've tried printing a single fo... read more
T/p received phone call and was told to transfer $80K from IRA into a crypto account. Sadly, he did.Realized his error and reported it to the police and was abl... read more
In the printing options I do not see specifically a "cover sheet" option and when I print out the client returns there is none. Where do I go to add the coversh... read more
My client installed a new heat pump in their main home. I input the information on for 5695 but it is not calculating the credit.Anyone know the trick, must be ... read more
Hello,I have a W2 client who is over 50 years old, he didn't do the catch-up contribution to his retirement with his employer payroll.Now he wants to open a ret... read more
Just-Lisa-Now- Level 15 ProSeries Professionalposted Jan 30, 2025Last activity Jan 31, 2025 by msubedi98
